Refund policy

Return & Refund Policy
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Try it on. Not quite right? Send it back—no stress. We make returns super easy and stress free . You have 14 days from delivery to return your harness if you don't love it. Just cover the cost of shipping it back to us and we'll handle the refund once we receive the product. Over 98% of customers find the right size on their first order—but we’re here if it’s not a match. 

To Initiate a Refund.

Please email us at Info@purposepetcharms.com. Include your name and order number and we will get back to you with next steps!

Note* - Due to hygiene considerations, scarves are not eligible for returns at this time.